Shipping Guides
1. Coverage Zone
We ship all over the world. Just enjoy our service, we’ll ship your orders directly to you wherever you are.
2. Delivery Time
The Total Delivery Time is: Processing Time + Shipping Time. Since our warehouse is based in China, the delivery time might take a bit longer than your local market. We really appreciate your patience. However, we promise to dispatch your package within 1-3 business days after receiving your total payment and provide you with a tracking number.
3.Shipping Insurance
We offer shipping insurance to protect your package against any loss or damage during transit. This would guarantee the safety of the package during transit.
4. Free Shipping
Free shipping is provided when shopping at Honiss no matter what the weight and shape of the item(s) is. We ship your package using registered air mail shipping service which takes about 7 to 30 business days to most countries in the world.
- For USA, United Kingdom, Australia customers, it takes about 7 to 15 business days.
- For Canada, New Zealand, France, Germany, and most other European countries, it may take 10 to 20 business days.
- For customers in South America, it may take 20 to 30 business days.
- For other countries, it may take 15 to 25 business days.
- Business days do not include Saturdays, Sundays and any public holidays.
- These estimates are based on normal circumstances and are not a guarantee of delivery times. Any force majeure event may result in the failure or delay in delivery, such as natural disaster, bad weather, war, customs issues, and any other event beyond our direct control.
5.Customs Tax
Taxes may apply for imported goods/services and is regulated by the country law. Honiss is not responsible for any tax invoice charged on its products. Please contact local customs for clarity and information.
6.Undeliverable Packages
Occasionally packages are returned to us as undeliverable. When the freight company returns an undeliverable package to us, we will contact you via email or phone. Should this occur, a redelivery fee will apply.
- Incorrect Address.
- Failed Delivery Attempt.
- Refused by Recipient.